Question 1

What happens during a chimney service appointment?

Accepted Answer

I'll come out, sweep and inspect the chimney, stove or insert, and explain exactly what I find. If there's a repair needed, like relining or a new cap, I'll walk you through it and give you a clear price before any work starts.

Question 2

Do you give fixed quotes?

Accepted Answer

Yes. Once I've had a proper look at the chimney, I'll give you a fixed written quote for any repair or extra work, so there are no surprises.

Question 3

Are you certified?

Accepted Answer

Yes, I'm CSIA certified and keep up with continuing education to stay current on chimney safety standards. I've been serving the Mid-South since 1983.

Question 4

How long does a chimney sweep or repair take?

Accepted Answer

A standard sweep and inspection is usually done in one visit. Larger jobs like relining or waterproofing take longer, and I'll give you a timeframe once I've assessed the work needed.

Question 5

How do I know what's actually wrong with my chimney?

Accepted Answer

That's what the inspection is for. I don't just sweep and go - I check the flue, crown, cap and masonry so you know the real condition of your chimney, not just guesswork.

Question 6

What areas do you serve?

Accepted Answer

I cover West Memphis and the surrounding Mid-South area, including Marion, Memphis, and Southaven. Get in touch to confirm your location.

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